01-09-2014 03:38 PM
I have a PIXMA MX882 and, after it finishes a print job, I get a message that says that an error has occurred and that I must turn the printer off and then turn it back on. I do this, but the problem reoccurs again next time that I print.
01-09-2014 04:01 PM
Hi, jimgmiranda!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
01-09-2014 07:18 PM
Danny, I have a PIXMA MX882 and I am running Windows 7.
Thank you
01-18-2014 05:49 PM
Hello jimgmiranda,
What is the exact error code listed at the top of the display?
Example: The display of the 5012 error
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.