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PIXMA MX870 Unable to Reinstall Paper Tray

nikko
Apprentice

I removed the paper tray and am unable to reinstall it. It appears that it was designed not to be removed.

Please advise  how that can be accomplished.

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Greetings,

You should be able to remove and re-install the paper tray (carefully).

Canon Knowledge Base - Loading paper in the MX870  

~Rick
Bay Area - CA


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