04-11-2013 01:58 PM
My MX 700 showed an error code 5200. I found instructions on this code and removed the ink tanks. I checked and cleaned them. I then removed the printer head. I also checked and cleaned it. I replaced the printer head and the ink tanks. The ink tank lights are on and none are blinking. I have no error codes now but the copy/print function results in nothing on the paper when the function is complete. I can hear the print head moving across the paper but only a blank sheet of paper comes out. Seems like the printer head is not getting a signal to send ink to the paper .Anyone have any ideas?
04-14-2013 09:45 AM
Hello slowdancing.
Unfortunately, if the error persists after the measures you have taken, additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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