PIXMA MX490 will print only blank pages

[JocelynRico55]

So my PIXMA mx490 will print only blank pages even though it says it has ink (color half way full) and black one as well,)

so I’m trying to print using wireless setup , I’m using my iPhone sending the files through the canon app and everything works correctly just that the paper will come out blank??? Please help!!!!

[jrhoffman75]

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@JocelynRico55 wrote:

So my PIXMA mx490 will print only blank pages even though it says it has ink (color half way full) and black one as well,)

so I’m trying to print using wireless setup , I’m using my iPhone sending the files through the canon app and everything works correctly just that the paper will come out blank??? Please help!!!!

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Did you run a nozzle check to verify printing capability?

[JocelynRico55]

No, I only did the cleaning and deep cleaning.

so if after I do the nozzle check, and still won’t print what else can I do?

[jrhoffman75]

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@JocelynRico55 wrote:

No, I only did the cleaning and deep cleaning.

so if after I do the nozzle check, and still won’t print what else can I do?

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Can you connect it to a computer to determine if it is a printer issue or a connection issue with phone.

[JocelynRico55]

 I did the cleaning again and nozzle check and it came out like this, the magenta color it’s not showing??

[jrhoffman75]

1. If you've run several deep cleaning cycles and you don’t get all the nozzles printing you have a head problem or an internal circuit printer problem. You have nothing to lose by trying a print head cleaning process like you can find on YouTube. 

[JocelynRico55]

Couldn’t find any to my specific printer 😕 

[jrhoffman75]

This is typical.

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