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PIXMA MX472 Printer won't print - Says Out of Paper, and it's not.

PhiChiBri
Apprentice

I have a Canon MX472 printer that has worked well.
Recently, I ran it out of paper.
I put new paper in, and now it reads an ERROR:  Out of Paper.
There is new paper in there now.
I took to the garage and cleaned "The Heads of the Roller-Wheels" with Isopropyl Alcohol, and it's still "Not able to Feed-Itself" fresh/new sheets of paper.

Please help.

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi PhiChiBri,

Please turn your PIXMA MX472 off and then back on.

Does the Copy screen appear on your MX472's display?  If not, does a Support Code appear?

If Copy does appear, please print a test page following the steps provided on this page:

MX470 series > Maintenance > Printing the Nozzle Check Pattern 

Were you able to print the test page?  If not, using the Support Code link above, you should be able to resolve the issue.

 

 

 

 

 

 

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