03-26-2013 07:46 PM - last edited on 01-20-2024 09:27 AM by Danny
I had a paper jam on my MX432 and since then my print is blurred, shadowing, double printing.
Solved! Go to Solution.
03-29-2013 02:11 PM
Typically after a paper jam the encoder strip gets dirty. Cleaning it usually resolves this issue. Heres how to check it. If you open up the front where the paper prints, theres a clear strip that goes from left to right (its right above the greasy metal strip). If the strip is dirty (typically with ink smudges), clean with a little bit of water and q-tips. BE GENTLE! And, be sure to UNPLUG the machine before proceeding. After cleaning do a test print to confirm.
03-29-2013 12:19 PM
I had a paperjam on my MX432 all-in-one and now I am getting blurred, shadow, duplicate letter printing. I did a clean through the machine and I thought it realigned the heads and it is better however only 70%.
03-29-2013 02:11 PM
Typically after a paper jam the encoder strip gets dirty. Cleaning it usually resolves this issue. Heres how to check it. If you open up the front where the paper prints, theres a clear strip that goes from left to right (its right above the greasy metal strip). If the strip is dirty (typically with ink smudges), clean with a little bit of water and q-tips. BE GENTLE! And, be sure to UNPLUG the machine before proceeding. After cleaning do a test print to confirm.
05-08-2013 04:30 PM
05-08-2013 05:01 PM
You're welcome. Glad I could help.
01-23-2014 11:40 PM
Thank you. Mission accomplished! Spot on!
06-30-2014 09:47 AM
09-09-2014 04:19 AM
wow it worked I just wish i would of looked up this instead of trying to get it to work by printing out several pages plus waste of ink but you are a genius thanks for posting this issue.
Thanks you saved me from purchasing another printer
10-25-2014 09:08 AM
I also tried everything in the manual for blurred printing and this was the only method that worked. THANK YOU!!
01-05-2015 10:35 AM
thank you soooo much!! this was really useful. I was having a really panic as I was trying to print all my RAF paperwork. But these simple instructions were increadibly easy to follow and worked like a charm.
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