PIXMA MX410 Magenta is streaking even after cleaning

[MelanieS272]

It's a new cartridge, I have put it through both cleaning and deep cleaning multiple times and magenta is still streaking. Ihave had this printer for probably close to 10 years so I'm wondering if I need to do a physical cleaning or something? 

[Danny]

Hi, MelanieS272!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[MelanieS272]

Thank you! It's a Canon Pixma MX410. I did just print out an image using high quality and the streaking didn't seem to be there but when I print a test or anything in just reg quality the magenta is streaking. 

[Danny]

Thanks for the info. The PIXMA MX410 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!