PIXMA MX 920 error code C000

[LeslieD]

This printer failed to tell me ink was out, and it printed anyway. I put in new printer cartridges, and I got error code C000.

I unplugged it and replugged it. No go. I found my way to this forum, and I saw someone post about another error to plug it into the wall instead of the power strip. Still no go.

is there anything to do?

Thank you.

[LeslieD · Accepted solution]

So, never mind. Operator error.

i had two small black ink cartridges installed in instead of a yellow. That happened because I was installing 3 at the same time. I wish it had told me right away. It would have saved me a LOT of time and frustration. 

[Michael · Accepted solution]

Hello.

This particular error can occur if something is keeping the ink carriage from moving properly.  This usually happens if a tank is installed in the wrong slot or if a tank is not snapped into place properly.  If the error ever happens to occur again, please visit the following link for more information:

C000 Error

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[LeslieD]

Thank you.

[petekleifgen]

Solved my problem thnaks

[1nancijean]

i checked my cartridges and YES...one was not seated well.
This forum was my last attempt before buying a new printer. Thank you!