10-21-2025
09:48 AM
- last edited on
10-21-2025
10:20 AM
by
Danny
I received a message indicating that the ink absorber needs to be replaced.
Could you please let me know if this is something I can do myself, or if I need to bring the printer to a specialist?
If it is possible to replace it on my own, could you please provide the steps to follow?
Otherwise, please let me know where I can take my printer for service.
Thank you very much for your help.
10-23-2025 10:43 AM
Hello Drine,
Thanks for letting us know what Canon product you've got. The PIXMA MP495 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.