PIXMA MG7520 prints but won't scan from Canon software.

[CAF]

I'm using Windows 10 wirelessly. My PIXMA MG7520 prints fine, but won't scan using my Canon software for this MFD.

If I go to my Control Panel, right click on my printer icon and scan from there it will scan, but the quality is awful and I have no control over contrast, brightness, document vs.photos, etc. using this option.

I recently subscribed to McAfee anti-virus but if that has anything to do with the problem I'm clueless as to how to fix it.

C

[Michael]

Hello.

What errors do you experience when you attempt to scan with our IJ Scan Utility program?  

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