PIXMA MG7120 Idle, NOT printing

[yoenni2020]

My MG7120 has been idle for a few days. I have tried everything and nothing works. I turn it on/off, I also tried and reset it on my Mac and its not showing up to add it again. I add it with the host name and it worked but still appear as idle. The printer has ink, I checked the cables, my Mac and the printer are on the same wifi. I dont know what is wrong. What can I do? HELP

[Patrick]

Hi yoenni2020,

What version of OSX is installed on your Mac?

To determine this, please click on the Apple in the upper left corner and then About This Mac.

[yoenni2020]

My Mac is running on OS Monterey 12.2 but the printer can't be found on my iPhone either. 

[Patrick]

Hi yoenni2020,

Because this issue is happening with both your Mac and iPhone, it could be caused by your router.  Please view Apple's page below for recommended settings on your router:

https://support.apple.com/en-gb/HT202068