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PIXMA MG6820 Feeds Paper but nothing prints.

zerl-n742
Apprentice

My Canon MG6820 will not print ink onto paper.

The paper will feed, and it will sound like it is printing but the paper is blank.

All ink cartridges have been replaced.

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

If you have not done so, please click HERE for the steps to print a nozzle check. Once it prints, let us know if it looks like the example in step 8. 

We look forward to hearing from you. 

zerl-n742
Apprentice

I did the nozzle check.  The results are the same, my printer feeds out a blank sheet of paper, there is nothing for me to see because their is nothing on the paper.

zerl-n742
Apprentice

Power source was disconnected for a week.

I have performed all Cleaning Operations (Bottom Plate Cleaning, Roller Cleaning, Print Head Alignment Value, Deep Cleaning) on my Canon MG6820 All in one. Printing from my PC results in a blank white sheet of paper.  Copying a document the results are the same, printer puts out a blank white sheet of paper.  No ink, nothing is faded,  nothing is on the paper.  Scanner feature works fine.

Help.

 

 

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