PIXMA MG5320 says no paper when I have paper

[Emmrut]

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

[Schex9]

I get the 1003 error every time I load new paper in the Pixma 6100 series. The only thing that works for me is to ONLY load about 15 pieces of paper at a time. It seems that if the paper is too heavy, the rollers cannot "grip" the paper. 

[chriswoods]

For those with an MG series multifunction printer which can't load paper, I had the same issue with my MG5750.

By chance, I found a post on another forum from another owner. His solution was wonderfully simple - get something which applies enough pressure to push the paper tray feed roller onto the paper, and it'll almost certainly work fine.

I did loads of testing of other methods to work around the deficient design - ultimately, the spring which is supposed to push the small rollers onto the paper in the tray is far too weak. Even with the rubber grips, they can't get enough purchase on the paper to draw it into the main rollers.

Frankly, just grab a sponge and scissors, it works great! I used a cut off portion of a Dishmatic sponge head. Printer is still working great months later and was trivial to do, no special tools or printer disassembly required (just slide out the print tray)...

I documented it all with photos on my site, https://chriswoods.co.uk/2019/08/canon-pixma-paper-feed-roller-problems-diy-sponge-fix/ . Hopefully that's useful to other people as this thread ranks highly in search engines for this problem.

[walidzangar]

I RESOLVED this issue. This is how i did it:

-Printer model LBP5050

-First my printer could print only test page and did all the tests and calibration and so on with success.

-Printer was printing ok using Manual feed slot but not printing in auto mode or Casette mode. I had error message out of paper" when casette was loaded and full of paper!

-I checked that there is no paper jammed// no paper jammed

-Tried to restart the spooler service with no success.

-Tried to restart the printer and the PC with no success.

-My casette was full of paper still i was getting the error message "out of paper"

Solution:

1) ENTER Printer/Printing settings for your printer model

2) Click on default settings on all tabs (Page setup, finishing,paper source and Quality tab)

3) Click on " profile: " and scroll down to or change it to  "Scale to fit A4" (providing you are using A4 paper)

That's it ! Enjoy.

[wmayhma]

We had the same problem and it was very frustrating.  However, we have two Canon 1320 printers and we switched cartridges to see if that made a difference and it did.  Then the other printer didn't work so the problem had to be with the cartridge itself.  I then removed all of the paper out of the cartridge that didn't work and discovered that someone had not loaded the paper in properly and the bottom three sheets were curled up in the front over an inch.  Woops.  So, I simply reloaded the paper in properly and it worked fine.  Problem solved for us.  Good luck on yours.

[NateT908]

5 Years later after this comment was made you saved me and my old man alot of frustration cheers good to see someone thought out side of the box, you deserve a beer again cheers

[rosstifer]

So I figured it out for windows users anyway...

go to windows settings

devices

printers and scanners

select your printer and go to manage

printing preferences

click maintenance tab

choose custom settings

uncheck prevent paper double-feed

click okay and apply a bunch of times and mine worked right away

hopefully this works for you!

[bodger057]

mx475.

[Schex9]

I actually fixed the paper problem by using the REAR tray as the paper source. Works every time! I was even able to make the rear tray the default tray when printing. YAY!

[Aviatorm35]

Fixed my problem, thank you!

[msufi]

I also have the same problem, when I choose the ducument to be printed it gives the error that there is no paper in tray but there is paper, can anyone give me a tip how to solve it please?