PIXMA MG5320 says no paper when I have paper

[Emmrut]

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

[judybodine]

How do I fix this?

[judybodine]

Says "load paper and press OK"  [1003]   How do I fix this error??

[fredwebster]

Tried folding paper (a4) as suggested and followed instructions under device settings, IT WORKED, Thanks

[daryl]

I tried to print tickets online. When i brought up the printer i noticed it said paper size was 4 x 6. I reset it to letter and that fixed the problem.

[kwasi]

I tried to print using canon 1730i but am having a feedback to load paper but the tray is full of paper. So what should I do please

[Shakay244]

HI there, I have a brand new canon mg3660, I have printed a one page document only and it is telling me to load paper when paper is already loaded. 

[Shakay244]

How long does it take to answer this question. I have a brand new machine. This is extremely frustrating?

[Michael]

Shakay244,

Check to make sure that the tray is properly loaded into the printer before printing again.

If you continue to have difficulties, find more help at Contact Us.

[Shakay244]

Thank you for your reply but I did give you the model number mg3660 and there is no paper tray as such, you just slide the paper into the bottom of the printer. I have gone back to instruction booklet and completed everything as stated, machine still saying to load paper. This is very frustrating considering we bought the printer brand new. 

[Patrick]

Hi Shakay244,

The PIXMA MG3660 is not supported by Canon USA.  For further assistance, it is recommended that Canon Australia is contacted.  Please use the following link to email Technical Support:

https://www.canon.com.au/support/support-request-form

Or use the following number to call:

13 13 83