PIXMA MG5320 says no paper when I have paper

[Emmrut]

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

[kwasi]

I tried to print using canon 1730i but am having a feedback to load paper but the tray is full of paper. So what should I do please

[Michael]

Hello.

If you continue to have difficulties with locating the paper feed options, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[Esjay58]

I have a canon mg4250. Insists I have no paper loaded. I have cleaned the roller and done as much maintenance as I can. Nothing works. This is very poor as I have an urgent printing requirement.

[Shakay244]

HI there, I have a brand new canon mg3660, I have printed a one page document only and it is telling me to load paper when paper is already loaded. 

[jimrobson183]

You could try these steps because they worked for me:
1. Try uninstalling all your printer drivers associated with the "problem" printer. 
2. Reinstall them and retry doing a "print" job. (you may have to delete the existing print-job).

3. When asked to load paper (which is alreay loaded), press the OK button to register the paper. 

It should print your assignment (mine did). 

Jim Robson

(jimrobson183).

[Shakay244]

How long does it take to answer this question. I have a brand new machine. This is extremely frustrating?

[Michael]

Shakay244,

Check to make sure that the tray is properly loaded into the printer before printing again.

If you continue to have difficulties, find more help at Contact Us.

[Booktoo]

Where do you select
Device setting ?

[Shakay244]

Thank you for your reply but I did give you the model number mg3660 and there is no paper tray as such, you just slide the paper into the bottom of the printer. I have gone back to instruction booklet and completed everything as stated, machine still saying to load paper. This is very frustrating considering we bought the printer brand new. 

[Patrick]

Hi Shakay244,

The PIXMA MG3660 is not supported by Canon USA.  For further assistance, it is recommended that Canon Australia is contacted.  Please use the following link to email Technical Support:

https://www.canon.com.au/support/support-request-form

Or use the following number to call:

13 13 83