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PIXMA MG5320 Printer Error B200

bluegargoyle
Apprentice

My printer was shut down overnight, I turned it on to print a shipping label, and I get error message saying

"B200 Printer error has occurred.  Unplug the power cord and contact the service center."  

Is this really unfixable?  I printed something a few days ago with no problem, and nothing has happened since then.  I don't know why printers have to be so delicate and touchy.  

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

B200 is a general hardware failure error code and the printer would need to be replaced. 

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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