03-04-2024 09:42 AM - last edited on 03-05-2024 10:18 AM by Danny
Good morning. I have a PIXMA MG5220 that I absolutely love. When printing the other day, the printer went dead (of course, I just bought a new supply of ink!)
Checked the normal things power was good, ink levels were good (just replaced one cartridge that gave the ink refill notice), removed & cleaned the printer head, reset printer. Everything looked good when I powered up the printer again, until I went to print. The error message came back. Any suggestions?
As this is a retired model, what are the odds of replacing the printer head with a non-OEM compatible unit fixing the problem?
TIA
03-04-2024 10:34 AM
Greetings,
Probability of resolution is extremely low. You can try removing the inks and print head, then reseating and repowering the device, but in all likelihood the problem will reoccur. Its a 14 yr old device. It might be time to replace it.
Canon indicates this error means the printer requires service:
Canon Knowledge Base - LCD Error Messages - MG5220
~Rick
Bay Area - CA
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03-04-2024 01:46 PM
Thank you, Rick. I kind of thought that might be the answer. Don't want to spend the money for a new print head if it's not going to fix the problem. I already did the steps you suggested to no avail. Oh well, I guess all good things must come to an end.
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