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PIXMA MG3650 can't scan, IJ Scan Utility can't find specified folder

Michael2956
Apprentice

Model: MG3650 Scan

Windows 10 Version 22H2 for x64-based Systems

When I try to scan, the scan doesn't happen but I get the message "IJ Scan Utility can't find specified folder. Check the save settings."

I have done everything I can to solve this but without success.

Please let me know step-by-step what to do.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

It sounds like you may not have a valid folder destination set correctly in Section 2 (Save Dialog)

Canon : PIXMA Manuals : MG3600 series : Settings (Document Scan) Dialog

shadowsports_0-1710623093412.png

 

~Rick
Bay Area - CA


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