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PIXMA MG3620 will not power up

PaulConly11
Apprentice

My Canon Pixma MG3620 will not power up. the power lamp is off, but the alarm lamp is lit steadily,

1 REPLY 1

shadowsports
Legend
Legend

Greetings ,

Start by unplugging the device. Let it sit for about 2 minutes.  Now press and hold the power button for about 30 seconds.

Next open the printer and look for any paper jams.  This could be the corner or edge of a piece of paper.  Sometimes using a flashlight can help.

Now reconnect to power an attempt to turn the device on again.

If this doesn't help, the printer will require service.

~Rick
Bay Area - CA


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