06-16-2024
10:18 AM
- last edited on
06-18-2024
09:44 AM
by
Danny
Hello, I'm experiencing problems with my Pixma mg3620 and I'm almost certain it has something to do with the ink slots. When I first put in new ink cartridges, the printer wouldn't turn on and I had to unplug it several times until it started to work again when I moved it to another power outlet.
Every time I try to print something now, it flashes that there is a problem with both the color and black ink cartridges. I don't know what's wrong with it, I just recently bought more ink so it being empty can't be the problem. It's also a struggle to get the cartridges out because the little slot thing needs to be forced open. I should also mention that my printer is only a year old.
Help would be greatly appreciated, thanks!
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.