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PIXMA MG3620 displaying little orange triangle error

kappad1010
Apprentice

My printer, all of a sudden, is displaying the little orange triangle error.  But Ive started and restarted, unplugged, clear any jams, replaces both ink cartridges and it still shows the triangle and WILL NOT print

3 REPLIES 3

Stephen
Moderator
Moderator

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:
- Are you seeing any error messages (other than the orange triangle)?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

No errors other than flashing orange triangle.  version 15.5. wi fi

just stinks because I have a lot of work currently to print and its not working.  also says paused on computer in que but even when I click to unpause it still says paused?!?!?!?

 

Patrick
Product Expert
Product Expert

Hi kappad1010,

The error light on your printer will blink and then pause and then blink again.

How many times does the error light blink in between pauses?

Also, is the power light blink as well?

 

 

 

 

 

 

 

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