PIXMA MG3620 Paper Jam & Blurry Printing

[Dlangerk]

My MG 3620 nothing but junk. Paper jams blurry printing, just don’t have time for all these problems. 
it should just work. Will going back to HP and deal with the high ink prices. This unit was a poor upgrade. Money lost lesson n learned 

[Patrick]

Hi Dlangerk,

Blurry printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART164472

[iaceu]

I'm having the same issues particularly when trying to print UPS and/or Amazon return labels and photos. I ran the cleaner, deep cleaner and self-alignment 4-5x and the printer still prints blurry. My previous Canon Pixma MG6320 had this same problem too which is why I replaced it with this is Canon Pixma MG3620. Why does this keep happening with Canon printers? I never had these issues with HP or Brother.    

[Patrick]

Hi iaceu,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then the Get Service & Support button.
When that page loads, click on either the Phone Support button or the Chat Support button.