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PIXMA MG3620 - Driver Installation Failure

MADavidian
Apprentice

‎08-10-2024 05:04 PM - last edited on ‎08-10-2024 05:07 PM by Moderator

I just got a Microsoft Surface with Windows 11.  I am able to download the printer : Canon MG3620.

I have the link for the download of the driver, but every time I go thru the process I get "Installation Failed". I've restarted the Surface multiple times, I removed the printer and replaced it, still nothing ...

MADavidian_0-1723323868581.png

Please help!

Margarite

 

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