PIXMA MG3220 scan problem

[Bird9449]

Every time I scan a page I get a black line ,about half an inch wide, down the left side of the page. It doesn't seem to matter what size page I scan.

Can anyone suggest a cure?

[James_C]

Hi Bird9449,

Let's  clean the Platen Glass and Document Cover to resolve the issue.  Please see the attachement to this message for details.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI