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PIXMA MG2522 in Idle Mode, Won't Print from Computer

jsteff12
Apprentice

My pixma mg2522 is stuck in idle mode and will not print. it copies and prints but will not print from my macbook - i have a macbook air using macOS Ventura 13.2.1 (22D68)

1 ACCEPTED SOLUTION

ArthurJ
Product Expert
Product Expert

Hi,

Please remove the printer from your Mac and then disconnect the printer USB cord. Once the printer is removed, click HERE and select software and drivers. You will want to download and install the MG2522/MG2525 CUPS Printer Driver Ver.16.70.0.0 and ICA Driver Ver.5.0.0. 

Once both files are installed, reconnect the printer USB cord and go into printers and scanners to add the printer back on. When the printer is added try to print again. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

 

View solution in original post

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please remove the printer from your Mac and then disconnect the printer USB cord. Once the printer is removed, click HERE and select software and drivers. You will want to download and install the MG2522/MG2525 CUPS Printer Driver Ver.16.70.0.0 and ICA Driver Ver.5.0.0. 

Once both files are installed, reconnect the printer USB cord and go into printers and scanners to add the printer back on. When the printer is added try to print again. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

 

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