PIXMA MG2522 Paper Jam Error After Removing Paper Jam

[misstisa]

I have a Canon Pixma MG2522.  I had a paper jam and I think I got all the paper out.  However, the power button and jam are flashing.  I received an error message of 5012 when I ran the diagnostic.  I tried unplugging the printer and turning it back on like suggested.  The paper still doesn't feed and the lights are still flashing.  Help!

[Stephen]

Hi there.

I'm not a tech, but I found THIS article that might be of help. 

If you follow the instructions there, and you still have a problem, the next step would be to contact support via your My Canon Account at canon.us/account