04-14-2023
12:00 PM
- last edited on
04-14-2023
01:37 PM
by
Arthur
My colored ink needed to be changed, so I changed it. After i changed it my colored ink light is still on. what should i do? I have done the troubleshooting on it, I have tried to turn the printer off and turned it back on and I have also cleaned it. I don't know what else to do.
04-18-2023 01:52 PM
Hi,
Try holding the stop button down on the printer for 5 seconds then release it. If that does not resolve the issue, please take a picture of your color ink cartridge and attach it to your reply.
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