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PIXMA IX6820 B200 printer lights flash in order


Ix6820 canon printer lights flash in order power button and the yellow one also it says support code B200 does anyone know why this happens?



Hi Bigbert,

Unplug the power cord and press the power button on the printer 5 times. Then try to move the ink carriage over to remove and reinstall the inks. If the B200 error comes back, the printer will need to be replaced. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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