PIXMA G7020 Black & white document comes out blue

[Kohler4901]

When printer a document, the print comes out blue. Ran a flush and then a clean and deep clean and the nozzle check has black grids and black next to them. All other colors looked fine as well. Tried printing doc again, and made sure it was set to black & white, still blue. any suggestions?

[Patrick]

Hi Kohler4901,

Please contact one of Canon's Technical Support Representatives for assistance with resolving this issue. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G7020 and then click on the Product Support button to access your support options.

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