PIXMA G620 Wireless MegaTank Photo Printer Not Printing Correctly

[SkyeKelrose]

I have a PIXMA G620 Wireless MegaTank Photo Printer and it’s been having serious issues printing

Anything blue or green has large purple lines through it

I’ve cleaned the printhead, and done all the cleanings as well as uninstalling and reinstalling the software but nothing is working

i bought this for my small business but have had to pul everything on hold due to my printer just simply not working

[ArthurJ]

Hi,

After you performed the nozzle cleanings were you able to print a nozzle check? If so could you attach it to your reply. 

We look forward to hearing back from you. 

[SkyeKelrose]

I've attached 2 pics, one of the nozzle check and one just showing what it looks like to try printing

I've done all the cleanings multiple times, and I was using it daily when the problem started

[ArthurJ]

Hi,

Since the cleanings did not resolve the issue, I recommend you reach out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you