PIXMA G620 - Prints Have Yellow Cast

[dmjjr]

Printer is about 1-1/2 years old.  Only about 150 prints made.  Suddenly has made a yellow/gold color cast on photos.  Using Photoshop Elements 2023-Windows 10 Pro.  Tried all the cleaning methods.  Please help

[ArthurJ]

Hi,

To determine if this is a hardware or software issue, please print a nozzle check using the steps HERE. Once the nozzle check prints, please upload a picture of it to your reply. 

We look forward to your reply.