08-29-2024
01:52 AM
- last edited on
08-29-2024
08:06 AM
by
James_C
Printing pink instead of blue when blue text selected.
Cartridge showing a quarter used. Enough inks. Nozzle check shows Black, Magenta and yellow but no colour shown for Cyanamid. Printed text - .Black and Red print ok, blue text colour is pink
I have done all the recommended procedures, but no change. Help please
Thanks
Eric
01-23-2025 03:51 PM
Hi ericphit,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
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