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PIXMA G620 Printer problem with ink feed

ericphit
Apprentice

Printing pink instead of blue when blue text selected.

Cartridge showing a quarter used. Enough inks. Nozzle check shows Black, Magenta and yellow but no colour shown for Cyanamid. Printed text - .Black and Red print ok, blue text colour is pink

I have done all the recommended procedures, but no change. Help please

Thanks

Eric

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ericphit,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

 

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