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PIXMA G6020 - "Printer is Offline" Error

nys726
Apprentice

After performing a firmware update as prompted on my Canon g6020 printer, I can't get the printer back on line.  Status is either offline or error.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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