09-26-2024 05:37 PM - last edited on 09-26-2024 07:50 PM by Tiffany
I Recently Purchased a Canon G6020 Mega tank I had been wanting a Mega Tank for some time but waited until my old Canon Quit working before Purchasing I have always loved the way all of my canon Printers have worked for me! I have had it for about a month! it prints text just fine but when I print anything other than text it looks a lot lighter and washed out! and I cannot figure out why what I print looks washed out/ a lot lighter then what I see on my computrer Screen (I NEVER had a problem with this with any of my other Canon Printers) please help! how do I fix this!!
10-01-2024 04:03 PM
Hi Dragonfly36,
Because there are many causes of the printing issue that you are experiencing, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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