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PIXMA G6020 Color not printing correctly

tofersmomma
Apprentice

I've had a lot of issues with the G6020 since purchasing, even having to get a replacement within a few months of purchase. I'm normally able to figure out a solution but cannot today. I have gone through every maintenance step available. The ink tanks are full. Can anyone help me correct this issue? As you can see in the progression (left to right), the color issue has gotten worse after each maintenance cleaning.IMG_3086.jpg

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since the cleanings did not resolve the issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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