03-27-2024 02:19 PM - last edited on 03-27-2024 02:24 PM by Danny
I've had a lot of issues with the G6020 since purchasing, even having to get a replacement within a few months of purchase. I'm normally able to figure out a solution but cannot today. I have gone through every maintenance step available. The ink tanks are full. Can anyone help me correct this issue? As you can see in the progression (left to right), the color issue has gotten worse after each maintenance cleaning.
06-26-2024 10:19 AM
Hi,
Since the cleanings did not resolve the issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.