01-24-2020 11:48 PM
When attempting to print the paper appears to load onlly on one side - then I get the paper jam message. After removing the paper (there is no rips or tears) and press OK the same thing happens again. I have worked through the maintenance manual and have performed the roller clean and anything else the manual said - nothing. Paper still starts feeding crookedly and paper jam message appears. I have opened the covers and can not see any foreign objects inside.
Thanks
01-27-2020 03:00 PM
Hi SharronBarfield,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
07-22-2022 12:02 AM
I am having the same problem and just say SUPPORT is a WEAK answer
07-22-2022 12:02 AM
Answer does suck
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