PIXMA G3290 won't print vivid colors

[Ray15]

My brand new Megatank G3290 series printer will not print vivid colors. It just prints faded red colors. I have done every maintenance test/cleaning/alignment  listed under the maintenance section. I think I got a faulty printer. I purchased it in May and only printed a handful of things before it stopped working. I bought it off Amazon brand new so maybe Amazon did me dirty. I need help because that is lot of money lost for something I just bought. Thank you.

[DerrickL]

Try running a deep cleaning. If that does not help run an ink flush. It takes a lot of ink so make sure your tanks are at least half full

[henry_collins]

That sounds frustrating, especially for a nearly new printer. Before assuming it’s faulty, try checking the ink tank levels and run a deep cleaning/nozzle check if your model has that option, because faded reds are often caused by a clogged cyan or magenta nozzle. If the printer was fine initially and failed after only a few prints, Also contact Canon support, your warranty should cover a defective unit regardless of where it was purchased. Amazon should also have options if the return/warranty window is still available.

[DerrickL]

You bought it in May. When was the last time you used it to print?

[SignifDigits]

Perhaps not likely, but sometimes faded colors are associated with a third-party application.  You can check this by printing directly from the Canon printing app.  Applications can be downloaded from the Canon support page at https://www.usa.canon.com/support/p/megatank-pixma-g3290 

[Ray15]

Already did. Didn’t work.

[Ray15]

I did nozzle check and deep cleaning. I tried to register the product with my serial code and an error came back that the product isn’t intended for sale in the US so it wouldn’t let me register it. I guess I will have to call Canon. 

[SignifDigits]

It sounds like you bought a grey market item from one of myriad non-authorized Amazon Canon-product resellers.  Sorry to hear about that.  I wish you the best in your discussions with Canon, then, most likely Amazon.