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PIXMA G3270: Print driver not compatible with ARM processor message

jwolf
Apprentice

I'm trying to install a Pixma G3270 on a new ARM processor, Windows 11 PC.  The system recognizes the printer but notes that the driver is unavailable (the printer was automatically added to two other non-ARM PCs).  Canon says that the G3270 is compatible with ARM based Window 11 PCs.  I downloaded the "standard" G3270 drivers from the Support site and when I try to run them I get a "not compatible with this system" notice. 

Even though the printer was recognized in System - Settings, I tried to Add Printer - the driver unavailable notice disappeared but when I tried to print, the G3270 was not available.  Went back to System Settings and the "unavailable" was back.

Any ideas would be appreciated.

3 REPLIES 3

wwofjules
Apprentice

I am having the exact same issue, i checked on the canon website prior to purchasing and it stated it was compatible

Did u ever get a resolution 

Hello!

If the printer is listed on our site as compatible, you can add it to your system without installing a driver.

Please see https://canon.us/armcompatible 

Your site states it is compatible but when i run the install it states it is not compatible

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