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PDF files get cut off at the top when I try to print on my Mac??

hunterdoh
Apprentice
 
5 REPLIES 5

Jessica
Enthusiast

Hi hunterdoh!

In order to provide you with the proper steps, please let everyone know what version OS (Mac 10.X, ) you are running on your machine. Additionally, we'll need to know the exact model of the printer/scanner that you're using. This way, the community will be able to assist you with a workflow appropriate for your computer/device.

Thanks!

I have mac 10.6.8  with a pixma ip4600

are you there

hunterdoh
Apprentice

Can anyone help me with this

Ramona
Authority

Hi hunterdoh,

 

So we can better assist you, please reply with the following infomation:

1.  Are the PDF files being printed from the internet, or are they located directly on your Mac?  If from the internet, if you download the documents to your computer and then attempt to print, do you experience the same issue?  

 

2.  What is the paper size selected in the printer driver on your Mac?

 

3.  If you select the Fit, FIt to Page or Shrink option in the print dialog window of Adobe Reader, does the entire page print?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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