05-25-2014 01:58 PM
I have a Pixma MG5320 and keep getting error messages saying that an error occured and my documents won't print. However about 2 or 3 minutes later the document printes, but it stays in the print que and repeat the error message and will print again if I don't cancel the print job. Has this happened to anyone else.
05-25-2014 02:08 PM
Hi, CarolDNC!
So that the Community can help you better, we will need to know the version of Windows or Mac in use, as well as if you use the printer with a USB or wireless connection.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
05-25-2014 02:35 PM
Didn't think of that Jason, thanks.
I am using the printer wirelessly and have Windows 8.
Carol
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