11-10-2020 02:03 PM
I'm unable to find a driver and since I updated to 10.15.7 my Pixma MG8220 does not show up anymore. Any advice (besides getting anothe printer?). I downloaded the install guide and that won't even work with 10.15.7. Frustrated.
11-11-2020 10:56 AM
Greetings,
There are no drivers for this printer since MAC OS v10.13
This printer is over 7 yrs old. It might be time for a new device.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-11-2020 03:39 PM
Hi rgerdes1,
The PIXMA MG8220 is not supported with macOS v10.15. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
12-11-2020 05:38 PM
@Patrick wrote:Hi rgerdes1,
The PIXMA MG8220 is not supported with macOS v10.15. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
Thank you for the offer. Because my post was some time ago, I have already purchased a different printer. I appreciate your follow up.
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