New printer grinding sound

[colleen7]

Just bought a Canon PIXMA MX922 and it works great but makes a loud grinding noise before printing. How do I make it stop?

[BillS]

Hi colleen7,

Some noises prior to printing are normal, especially the first print after turning the printer on.  In order to better assist you, allow me to ask a couple questions:

Does the sound continue throughout the printing process?

Does the sound also occur when photocopying?

I look forward to your reply.

[colleen7]

Thank you for responding.

It makes the sound when I first turn it on, when it is preparing to print or copy, but not while printing or copying.  It is a very loud scraping sound.  I also hear all the other sounds that sound very smooth and normal as in all printers.  But then all of a sudden there is a loud scraping sound that only lasts a second but will happen 1 to 3 times at those times I noted above.

[BillS]

There are several possible causes for an unusual noise coming from the printer.

To stop this noise, click on the link to open the article and get detailed instructions.

• An ink tank(s) is not seated properly.
• Paper is jammed or there is an object inside the printer.
• The encoder film/strip may need to be cleaned.
• Object s inside the printer may include packing material.  Anything orange can be removed and discarded.

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[CSC1]

I have the same problem. I have tried all the fixes listed and it still makes the noise. Where you able to fix your printer??

I would appreciate any help.

Thank you.

[CSC1]

I have the same problem. Tryed all the proposed fixes. still makes the grinding sound. Were you able to fix your printer??

I would appreciate any help.

Thank you.

[colleen7]

No.  Mine still makes the loud noises.  Works just fine though.