12-18-2016 05:47 PM
I have gone back through the steps, verified the ink cartridges are all lit up. I've turned the printer off and back on. Still stuck watching the little ink installation video and it has never moved to the next screen to establish print head alignment.
Removed the paper cassette and put back in.
No errors or anything. Just, stuck at the little ink installation display.
Any suggestions other than wait until telephone support is in tomorrow? 🙂
Thanks in advance.
12-20-2016 11:34 AM
Hi Simpler_Timez,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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