New Pixma 922 printer, the LCD screen is white. Any suggestions?

[Yokokay]

I bought a new Pixma 922 printer but wasn't able to give it as a gift until a month later.  When we finally plugged it in, I noticed the LCD screen is white, and the little buttons underneath it aren't lit.  The printer works beautifully and prints documents and photographs just great!  But I can't give it as a gift if there's something wrong with it!  I bought it from a business on ebay that only has 30 day returns.  Does anyone have any suggestions to fix the problem?  I'm hoping it's something I can do.  Thanks for any suggestions.

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.