New MX922

[Gumba3]

i just received a new printer in the mail and hooked up the printer for the first time. I am getting an error message "support code 6000"  and there is no printing. How do I fix it?

[Michael]

Hello.

Make sure that the packing materials and bright orange tape have been removed from the printer.  Check the back area of the printer as well.

If the error persists, find more help at Contact Us.