08-04-2022 05:38 PM
No matter what I do, it doesn't recognize it. Please help!
08-04-2022 06:21 PM
Hi Ghenyphr72,
What operating system are you using and have you tried a different USB port if possible? Any additional information will only help the Community answer your question!If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.Thanks and have a great day!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
07/01/2024: New firmware updates are available.
CR-N700 - Version 1.4.0
CR-N500 - Version 1.5.0
CR-N300 - Version 1.5.0
CR-N100 - Version 1.1.0
CR-X300 - Version 1.3.0
RC-IP1000 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
