12-30-2014 05:52 PM
01-08-2015 08:47 AM
Hi Riverabus,
With a flashlight or other bright light, please check the paper feed areas of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the error. If none are found, please perform a roller cleaning on the printer by following the steps here to ensure that the paper feed path is clear of any debris that may be causing the paper to not feed correctly. If you stll experience difficulty, please call or email us at one of the methods on the Contact Us page for further assistance.
04-06-2020 08:42 AM
04-06-2020 09:17 AM
04-09-2020 01:32 PM
Hi Pharkins.
The link above is from years ago, and has become depricated. The current link to the appropriate support article is: https://support.usa.canon.com/kb/index?page=content&id=ART140549
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12/18/2024: New firmware updates are available.
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