10-09-2014 02:11 AM
I got a new router/modem and my Apple Mac Book Air works fine but the printer has been a disaster. I am able to copy and scan still from the printer but every time I go to print docs the computer print que shows "Printer Ready" and as soon as I hit print it reverts to "there is no connection". There is also a yellow ball with a flash insignia showing in front on the printer output tray. Other times the printer will operate like normal but the output is always blank . The story gets worse. As I was trying multiple fixes from the downloaded manual I got from the Canon website, updated printer drivers, internet help resources, I inadvertently deleted the printer from my system. I have been trying to recover ever since.
By the way I have no disk drive in my Mac, so as far as using the original CD Rom Set-up disk to reinstall the printer, it won't help
10-09-2014 06:41 AM
You can download the drivers/software from here, so you won't need the CD.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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