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My mg2920 printer will not connect to my netgear router via WPS.

lc1941
Apprentice

MG2920 will not connect to Netgear router. Connect lights a flashing on both units, but will not connect.  Other devices connect, no problem.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Please review this video for correct setup using WPS.

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-s...

 

Note: the 2920 will only connect to a 2.4Ghz wireless broadcast.  If your Netgear Router is dual or tri-band and configured to use SMART Connect (one SSID Name for all Broadcasts) the printer might have problems connecting,  If this applies, you will need to disable SMART connect, and try the WPS procedure again. 

~Rick
Bay Area - CA


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