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My daughters Cannon GM6220 shows a "bottom tray open" but it's not. Any suggestions?

sunvale2
Apprentice

Although teh bottom tray is not open, that is a default text I keep getting and I'm not even able to do a hard restart

Peter

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Check to see if there are any obstructions inside or around the tray that may be causing the error.

 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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